Now Hiring - BDC Representative in North Attleboro, MA

** NO SUNDAYS **

Do you wish you worked in a positive and supportive environment?

Do you want to work with a team who likes to have fun and maintain a great vibe in the office?

If you answered “yes” then you are the type of person we’d like to join our team!

RESPONSIBILITIES

• Manage incoming multi-channel inquiries: phone, email, web leads and chat leads in a comfortable BDC Office.
• Schedule Sales Appointments
• Contact current customers (phone, text, email) to maintain and improve customer loyalty
• Follow up on missed appointments
• Prospecting using our customer retention software.

REQUIREMENTS

• Focused on process of understanding and exceeding customer needs
• Positive, flexible and process-oriented
• Honesty
• Positive Attitude
• Self-Motivated
• A clean, professional appearance
• Excellent written and verbal communication skills
• The ability to work independently and collectively
• Driven with a desire to exceed goals
• Technologically savvy
• Customer Focused with a strong understanding of how to exceed customer expectations and maintain relationships.
• The ability to overcome objections and build value
• Quick learner who is well organized
• Proven ability in sales
• Automotive experience preferred
• Valid Driver’s License with reliable transportation

ABOUT US

We offer the best of both worlds: a family owned business with hands-on leadership, an open-door policy and no corporate headaches or politics. At the same time, we are progressive in the way we do business in today’s marketplace and offer all the latest tools and processes to be transparent, reputable and relevant on and offline.

We are proud to offer a great work environment with supportive management team. We are continuously improving and are dedicated to delivering a great customer experience.

WHAT YOU CAN EXPECT FROM US

• A competitive pay plan that provides the necessities and rewards for performance with a focus on work/personal life balance.
• High volume quality leads to ensure heavy commission.
• A positive environment with a foundation built on teamwork
• An opportunity to make a positive impact in an industry where some consumers are predisposed to a negative shopping experience
• A transparent, straightforward way of doing business and communicating with our clients
• A modern facility with all the technology to provide the best customer experience
• Professional hands on management team that it invested in your success.
• On-going training
• A great line up and some really cool cars, trucks and SUV's!

Job Types: Full-time, Part-time

Pay: Up to $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person